Friendster’s Official Statement on Downtime

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Luckily, a schoolmate of mine (though of a younger batch), who works for Friendster Philippines has posted in our internal Yahoo Groups the official statement of Friendster regarding the “missing” friends issue (and the other issues related with it):

There have been text messages going around in PH, saying that there was a virus that wiped out the accounts in our database, and thus causing people’s friends to be lost.

To help address our users’ concerns, here are some FAQs:

1) What happened to my friends?

  • Currently, the number of friends in the friends list is being displayed incorrectly.

2) Are my friends lost permanently?

  • No. The data for all friend connections is intact and is not lost.

3) When can this be fixed?

  • Friendster is currently working on this problem and we hope to have this fixed within 24 hours.

4) Can I still add friends while the problem has not yet been fixed?

  • Yes, users can still add new friends and use other features of the site.

5) What caused this problem?

  • Friendster’s data center lost power, and as a result, the memory caching of data was affected. Since Friendster has 85M users, the cache is taking a considerable amount of time to build. Once the cache has been completely built, all friends will re-appear.


<Name Withheld>
Performance Engineer
Friendster Inc.

So there it goes. Hope it will get fixed soon. Nope, I haven’t checked my Friendster yet – I’m still working my arse off in the office. 😛 Eventhough, even if my “list” isn’t rebuilt yet, I already know at least 1 contact who was “lost” and unfortunately, she’s not just a contact but my first degree cousin. 😦

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3 thoughts on “Friendster’s Official Statement on Downtime

  1. Perhaps she’s one of the many Performance Engineers of Friendster. At any rate, let’s give Friendster the benefit of the doubt – we end users are blind of what really happened. If they deliver, fine and good. If not, it would be your best decision to stay or leave. Although I must admit, this brouhaha did taint Friendster’s reputation – security and reliability wise. While they don’t deliver business transactions (e.g. B2B, eCommerce) thingies, still, this situation put their name in bad light.

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